Spoffy
Effective Date: 8 October, 2024
This Privacy Policy explains how Spoffy (“the Bot”, “we”, “us”, or “our”) collects, uses, and protects information from users who interact with our services within Discord (“you”, “your”). By using Spoffy, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Data Collection
Spoffy only collects essential data required for its core functionalities, which include:
- Discord Server Channels: We store channel information to support the ticketing system, welcome messages, and the verification system.
We do not store any unnecessary data such as user IDs, channel IDs, or server IDs that are not directly tied to these core functions.
2. Purpose of Data Collection
The data collected is solely used for the following purposes:
- Ticketing System: To create, manage, and track user support tickets within a Discord server.
- Welcome Messages: To send automated welcome messages to new members of a server.
- Verification System: To manage and verify users according to server-specific rules.
3. Data Access & Ownership
You have the right to request access to the data collected for the server(s) you own. If you own a server where Spoffy is used, you can:
- Request a copy of the data stored by Spoffy that relates to your server.
- Request the deletion of this data at any time.
Requests for access or deletion should be made by contacting our support team at https://spoffy.it/support.
4. Data Sharing
We do not share, sell, or disclose your data to third parties unless required by law or necessary for the operation of Spoffy’s services (e.g., responding to legal requests or ensuring security).
5. Data Retention
Spoffy retains data only for as long as necessary to fulfill the core functions:
Upon removal of the bot from your server, all related data will be automatically deleted.
Channel data will be kept for as long as the bot is installed on your server.
6. User Rights
As a user or server owner, you have the following rights regarding your data:
- Access: You can request to know what data Spoffy holds regarding your server.
- Correction: If any stored data is incorrect, you can request correction.
- Deletion: You can request the deletion of your server’s data at any time by removing the bot or contacting our support.
7. Security
We take the security of your data seriously and implement appropriate measures to protect it from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify users of any significant changes by posting the updated policy and adjusting the “Effective Date” above.